Privacy Policy
Last updated: January 2026
CA Cleaning ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle personal information submitted through our website.
Who we are
Business name: CA Cleaning
Service: Cleaning services
Contact: 07385 125314
For the purposes of UK and EU data protection law, CA Cleaning is the data controller.
What information we collect
When you use our contact form, you may provide:
- Your name
- Your email address
- Your phone number
- Details of your enquiry or quote request
We do not collect any special category (sensitive) personal data.
How we use your information
We use your information only to:
- Respond to your enquiry
- Provide quotes for our cleaning services
- Communicate with you regarding your request
We do not use your data for marketing purposes.
How your data is handled and stored
Information submitted through our contact form is sent directly to us by email. We do not store personal data in a website database or customer management system.
Your information is stored only within our email inbox and is accessed solely for the purpose of responding to your enquiry. Emails are retained only for as long as necessary to deal with your request or for basic business record-keeping.
Legal basis for processing
Under UK GDPR and EU GDPR, our lawful basis for processing your data is:
- Legitimate interests — responding to enquiries and providing quotes you have requested
- Consent — when you voluntarily submit your details via our contact form
Sharing your information
We do not sell, rent, or share your personal data with third parties. Your information will only be disclosed if required to do so by law.
Your data protection rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details above.
Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with:
- The Information Commissioner's Office (ICO) in the UK
- Your local data protection authority in the EU
Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.